Delivery & Return Policy

Delivery Policy:

The following information details our delivery charges and estimated delivery timescales in relation to particular territories in Jordan.
Please note: While we will always aim to meet the delivery timescales stated below, they are estimates only.

* You can ask to pick up your order at the same day from our location.
* If you choose us to deliver your order to your shipping address it will takes 3 to 4 days.

Return Policy:

If for any reason you wish to return a product, please contact us as soon as possible, and we will take care of your request : 

Items eligible for return

  •  Products that are damaged or faulty
  •  Orders that arrive incomplete

* All returns must be returned in their original packaging, and in the condition which they were received.

Please contact us within 3 working days of delivery to request an item return. We will collect the item for free, from any location. Credit may be returned to you in the following ways:

  • As store credit in your account, with no expiry date.
  • As a refund to your credit card.

Please note: If you have changed your mind after receiving your purchases, you must send the items back to our location within 3 days of delivery, using any shipping company of your choice, at your expense. The amount will be reimbursed only as store credit to your Pro-shop account.